Advice
What’s important when communicating with your PIATRAONLINE Advisor?
Give us as much detail about your project as possible, so you can benefit from our team's full expertise. It's best to stay in touch with a single Advisor, who will know your project's details from the start and can quickly find solutions if problems come up.
IMPORTANT! For custom orders / special pieces, all communication (quantities, dimensions, changes, confirmations) must be in writing. This way, both you and we have full traceability over the decisions made.
