INFOSERV
Technical Department
PIATRAONLINE’s technical department offers specialist support for issues that can come up on site. Its role is to make sure everything was done by the book and that no unpleasant situations arise. Advisors can quickly identify the cause of a problem, thanks to their deep knowledge of the PIATRAONLINE products customers purchase.
Customers can turn to the technical department when:
A natural stone surface needs to be redone, or any other issue comes up on site (in this case, the technical team visits the site to assess it);
Technical support is needed on choosing stone, installation-related issues, or cleaning, sealing, and maintenance solutions;
On-site consultation is needed to address specific problems encountered during the work.
